Returns & Exchanges
At Sideways, we want to ensure you have the right gear for your next adventure, which is why we offer a 30-day window for hassle-free returns on all unused sports equipment and apparel. If your purchase doesn't meet your performance needs, we are here to help you find the perfect replacement.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the equipment is in its original, unused condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned gear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing